Privacy Policy

In this Privacy Policy, 'us’, 'we’, or 'our’ refers to NEXcmo.io, and any related entities or affiliates. We are dedicated to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

By providing personal information to us, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy, and any other agreements that may apply between us. We may update this Privacy Policy periodically by posting changes on our website. We encourage you to check our website regularly to ensure you are familiar with the current version.

What is Personal Information?

Personal information refers to any information or opinion about an individual that can reasonably identify them. This may include, but is not limited to, your name, age, gender, contact details, and financial information such as credit card details.

What Personal Information Do We Collect?

We may collect the following types of personal information:

Name;
Mailing or street address;
Email address;
Telephone number and other contact details;
Age or date of birth;
Device ID, device type, geo-location information, computer and connection information,
statistics on page views, traffic data, IP address, and standard web log information;
Details of the products and services we have provided to you, or that you have inquired about,
including any additional information necessary to deliver those products and services and respond to your inquiries;
Any additional information that you provide to us directly or indirectly through your use of our website, app, or online presence;
Information provided through customer surveys;
Any other personal information necessary to facilitate your interactions with us.
How Do We Collect Personal Information?

We may collect your personal information directly from you or from third parties when you:
Register on our website or app;
Communicate with us through correspondence, chats, email, or share information with us from other social applications, services, or websites;
Interact with our sites, services, content, and advertising;
Invest in our business or inquire about a potential purchase in our business.
Additionally, if you apply for a job or position with us, we may collect information such as your name, contact details, work history, and relevant records from recruitment consultants, previous employers, and others who can provide information to assist us in our hiring decisions. This Privacy Policy does not apply to employee records of current and former employees, which are exempt from the Privacy Act.

Why Do We Collect, Use, and Disclose Personal Information?

We may collect, hold, use, and disclose your personal information for the following purposes:

To enable you to access and use our services;
To operate, protect, improve, and optimize our services, business, and user experience, including performing analytics, conducting research, and engaging in advertising and marketing;
To send you service, support, and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
To send you marketing and promotional messages, and other information that may interest you, including information sent by or on behalf of our business partners;
To administer rewards, surveys, contests, or other promotional activities or events managed by us or our business partners;
To comply with legal obligations, resolve disputes, and enforce our agreements with third parties;
To consider your application for employment.
We may also disclose your personal information to a trusted third party who holds additional information about you. This third party may combine that information to help us develop anonymized consumer insights, better understand your preferences and interests, and enhance the products and services that you receive.

Direct Marketing

We, and/or our carefully selected business partners, may send you direct marketing communications about our services, including emails, SMS, mail, or other forms of communication. You may opt-out of receiving marketing materials from us by contacting us or using the unsubscribe options provided.

To Whom Do We Disclose Personal Information?

We may disclose your personal information to:
Our employees and related entities;
Third-party suppliers and service providers (including those assisting with the operation of our website or business);
Professional advisers, dealers, and agents;
Our existing or potential agents, business partners, or partners;
Sponsors or promoters of any competition we conduct via our services;
Anyone to whom our assets or business are transferred;
Specific third parties authorized by you to receive your information;
Government agencies, regulatory bodies, and law enforcement agencies, or as required or permitted by law.

Disclosure of Personal Information Outside Australia

We may disclose your personal information to third-party suppliers and contractors in other countries. When you provide personal information to us, you consent to its disclosure outside Australia. While we will take reasonable steps to ensure these overseas recipients handle your information appropriately, we are not required to ensure they comply with Australian Privacy Law.

Website Use and Cookies

We may collect personal information about you when you use our website. We may use cookies and similar tracking technologies to monitor your website usage and remember your preferences. Cookies are small files that store information on your device and enable us to recognize you across different sites and sessions. You can disable cookies through your browser, but this may affect the functionality of our website.

Security

We store your personal information in electronic and/or hard copy form and take reasonable steps to protect it from misuse, interference, loss, unauthorized access, modification, or disclosure. However, we cannot guarantee the absolute security of your personal information.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of those sites before using them.

Accessing or Correcting Your Personal Information

You can access the personal information we hold about you by contacting us. In some cases, we may not provide access to all your personal information and will inform you if this is the case. If you believe any personal information we hold is inaccurate, please contact us, and we will take steps to correct it.

Making a Complaint

If you believe we have breached the Privacy Act or wish to complain about our handling of your personal information, you can contact us. Please provide your name, email, and/or phone number, and describe your complaint clearly. We will respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, we will provide information on further steps you can take.

Contact Us

For further information about our Privacy Policy, to access or correct your personal information, or to make a complaint, please contact us at:

Privacy Officer
Email: hello@nexcmo.io
Effective Date: 02.09.2024 until further notice